Personal Information

1. "Personal information" is any information that we can use to identify an individual. For instance, this is data that allows you to be identified as a particular person, such as your name, phone number, or your address. It does not include personal information that is encoded or anonymized, or publicly available information that has not been combined with non-public information.

Personal Information that we collect on our platform.

• Registration: Once you register with Science Clinic Private Tutoring Ltd, your email address along with your username is stored on our databases. In addition, we require the following data at a minimum to complete registration with our service:
  • Your full name and title
  • Your phone number
  • email address.
  • Your physical address including postcode and town of residence

Further optional information you can provide with a tutee account is:

• Subjects and level you wish to be taught.
• General information about what you are seeking help in
• Your availability
• Current school includes their exam board, predicted/target grades.
• Your payment details.

For a tutor account, we store the following further personal information, these data items include:

• Subjects the tutor teaches, including their rates per hour.
• The tutors' gender, personal statement, availability, qualifications and experience
• Photo identification (accepted documents are either a passport or driving license)
• A DBS document.
• A proof of address document
• Contact Details of at least two references, with the referee responses to our questionnaire
• Profile photos.
• The tutors' native spoken language
• Your bank details.

For tutors who are part of our School Tutors Program we may store additional information, these data items include.

• A digital recording an interview
• Your CV and employment status
• Your QTS number
• Various records relating to your teaching preferences and experience.
• Your DBS details.
• Notes relating to your training progress.

• Member Activities: While registered with Science Clinic Private Tutoring Ltd, we may store the following additional information depending on which parts of the site is accessed, these include.
  • Feedback tutors have received from students.
  • All correspondence with any students/tutors on our site through our internal messaging system
  • Any searches made on Science Clinic Private Tutoring Ltd
  • All online whiteboard lessons are recorded (video and audio) for child protection, these are viewable by tutees and Science Clinic Private Tutoring Ltd. They are stored using a 3rd party service (see 'how your data is shared' section for details)
• Payment Data: As part of our online tuition service (via our whiteboard), tutors are required to store their payment details with us to receive income. We may also store payment information for use of our premium service for tutors.

Our Purpose for Collecting and Processing Personal Data

1. At Bak Science Clinic Private Tutoring Ltd, we require the information set out above to be able to provide our services to you, and for our legitimate interests. We also gain consent when signing up. We must collect and process personal information provided to us to carry out: checks to prevent fraud, network security, provision of administration and IT services, form a contract with you, and for child protection. We carry out our identity checks to meet our legal obligations to do so.

Profiles

Tutees profiles will only contain their first name by default, we do not display their surname or any contact information such as your phone number or email address. The information it contains is customizable for our users in the Your Privacy section.

A tutor's profile may contain personal information such as a profile photo, personal statement and feedback from other students.

All our users' profiles may show in external search engine results pages (such as Google).

Use of Cookies

We use cookies to store your current session when users log in to our members portal. The Science Clinic Private Tutoring Ltd website also uses cookies or similar technologies to ensure the best user experience by tracking our users' movements around our site and to gather demographic information about our user base.

Server Log Data

Our server store standard log files which enable us to view an individual's IP addresses. We mainly use this log data to see which pages are popular and other general user behavior across Science Clinic Private Tutoring Ltd.

Your General rights as a Data Subject

Since GDPR you have an important right to protect your personal data. You can access any of these rights by contacting us through our contact form.

Contacting Science Clinic Private Tutoring Ltd

If you have any concerns about our privacy policy, or have comments or questions regarding it, please get in touch with us.

Our Postal Address

39 Moulsham Street, Chelmsford Essex, CM2 0HY